logo yellow push

Identidad SMS Privacy Policy

Identidad SMS is committed to the protection of its users’ privacy and aims to protect its users against the misuse of their personal identifiable information to third parties.  The Privacy Policy below, which is incorporated into the Terms and Conditions, explains the practices that apply to your Identidad SMS account information, as well as the privacy setting you may choose to protect and/or share information available from the Identidad SMS Platform.



This Privacy Policy also applies only to information Identidad SMS collects about you as a user of the Site or a user of the Identidad SMS Platform. Identidad SMS is the owner of all information collected on its websites and platforms.



Registration, Information Collection, Use, and Sharing



Upon registering with an Identidad SMS account, you will be asked to voluntarily provide certain personally identifiable information such as but not limited to a representative or user’s name, email address, telephone number(s), country, time zone, Company name, Company address, Company phone number, Identidad SMSb site address, third party account credentials (for example, your login credentials for PayPal or other third-party sites), your SMS providers, and other information to enable you to use the system.  You agree and understand that this corporate and personally identifiable information is voluntarily provided to Identidad SMS by you when registering for the Site.  You may customize your account by using the privacy setting provided by the Identidad SMS Platform.  This is your responsibility as an end-user of the Identidad SMS Platform.



To ensure the safety of corporate and personal identifiable information, we recommend that you periodically change your password and/or modify your privacy settings within the Platform to maintain safe-harbor security standards.  In case you have forgotten your password, Identidad SMS can be notified via email, and your password or a temporary will be sent to the registered email associated with that username. Your personal password is confidential and encrypted, which ensures its secrecy.



By using our Platform, you consent to the collection, transfer, manipulation, storage, disclosure, and other uses of your information as described in this Privacy Policy. Irrespective of which country that you reside in or create information from, your information may be used by Identidad SMS in the United States or any other country where Identidad SMS operates.


Identidad SMS has access to and collects all information that you voluntarily give it via email, form(s), the Platform, online Platform interfaces, or other direct contacts from you to our offices or on the Platform.  Identidad SMS may also collect information about the services that you use within and from the Platform, how you use them, and other analytical metrics to provide better services or to explore new services or more functionality in its systems. Such information may include IP address information, device identification, “cookie” information, type of browser, or device being used to access our services. Identidad SMS also automatically receive information about communications service sent or received using our Platform Services which is relevant to Identidad SMS’ services, this may include but is not limited to such information as to delivery receipts, uploaded phone numbers, size of content, time of transmission, data, and other message transmission data.  At a minimum, Identidad SMS shall inform you, the account customer, of the following:



  • What personally identifiable information is collected from you through Identidad SMS’s websites and platforms, how it is used, and with whom it may be shared. 
  • What choices are available to you regarding the use of your data. 
  • The security procedures in place to protect against the misuse of your information. 
  • How you can correct any inaccuracies in the information.

Financial and Payment Information for Purchase of Services



To purchase our Platform and Services, you must voluntarily provide and disclose accurate and correct payment information, including but not limited to contact information, email address(es) and financial information (credit card number, expiration date, or ACH information) or any other transactional information needed to effectuate your payment. This is collectively called financial information. This financial information is used by Identidad SMS for billing and payment purposes to provide the Platform and SMS services you purchase.  If Identidad SMS needs to communicate with you regarding any transaction of its services, Identidad SMS will use this information to contact you.  Identidad SMS reserves all rights to use the services of trusted third parties, payment processors, or merchant service providers to process online payments to it. Identidad SMS may share with such third parties your information in order to process online payments. Any fraudulent financial information tendered to Identidad SMS shall be governed and handled pursuant to our Terms of Service.



Other information Identidad SMS Collects



Identidad SMS may request in some of our forms information which allows us to better provide our services to you. Such information may include your name, address, mobile phone number, country, email address, credit card/billing information, title, gender, birth date, interests, how you learned about Identidad SMS, and other information. Depending on the form, this information may or may not be required.






Identidad SMS uses “cookies” or similar technologies on Identidad SMS Identidad SMSbsites and platforms. Cookies are a small amount of data, usually including an anonymous unique identifier, sent to your computer through a website and stored on your computer’s disk.  This piece of data stored on a site visitor’s or Platform user’s hard drive helps us improve your access to our Platform or site and identify repeat visitors. For instance, when Identidad SMS uses a cookie to identify you, you do not have to log in a password more than once, thereby saving time. Cookies can also enable us to track and target the interests of our users to enhance the experience on our Platform. Identidad SMS uses information collected from cookies and other technologies to improve your user experience and the overall quality of our services.



By using our Platform, you consent to Identidad SMS using resources such as but not limited, to cookies, in order to provide a better and more personalized Platform and service.  You can always configure your browser to accept all cookies reject them, or be notified when a cookie is sent.



WARNING: If you choose to reject all cookies in your browser, you may be unable to effectively use some of the resources and services offered by Identidad SMS Platform.  Should you elect to reject all Identidad SMS cookies in your browser, please contact us beforehand to ensure that right to reject cookies does not limit Platform functionality.  Please make these inquiries to  smsretail@identidadtelecom.net.



End Users Information and Analytics



In order for Identidad SMS to provide you with analytics reports from the Platform, we may collect and use some information from your End Users (see definition at Identidad SMS Solutions – General Terms and Conditions). Such information may include but is not limited to the End User’s device-specific information, including telephone number(s) and mobile network information, browser information, country location, city location, and other information such as online behavior and campaign subscription preferences.



By using Identidad SMS platforms and providing Identidad SMS your End Users’ information, you are representing to Identidad SMS that you have been authorized by your End Users to share their information with Identidad SMS for the purposes stated in this paragraph of our Privacy Policy.






Identidad SMS takes precautions to protect your information. When you submit sensitive information via the Identidad SMS Platform, your information is protected both online and offline by us.  Be advised that whenever Identidad SMS collects sensitive information (such as financial information, information, and data referenced in this policy), that information is encrypted and transmitted to us in a secure way using SSL under network security protocols. While Identidad SMS uses encryption to protect sensitive information transmitted online, Identidad SMS also protects your information offline. Only employees on a need-to-know basis will have access to the information to perform a specific job (for example, billing or customer service) are granted access to corporate and personally identifiable information. The computers/servers in which Identidad SMS stores corporate and personally identifiable information are kept in a secure environment. Be advised that Identidad SMS may process your personal information on a server located outside the country where you live and from where you use the Platform and services to better secure your information and data.



Please make any specific inquiries regarding security to  smsretail@identidadtelecom.net.


Your Access to and Control Over Information

at smsretail@identidadtelecom.net. or the Customer Service telephone number on Identidad SMS’s website to perform the contractual obligations entered into bet Identidad SMS en you and Identidad SMS:



  • See what data Identidad SMS has about you, if any, in your Account Information. 
  • Change/correct any data Identidad SMS has about you in your Account Information. 
  • Opt-Out any future email communications from Identidad SMS by unsubscribing from email communications via the link at the bottom of Identidad SMS email communications.

Underage User Policy


Be advised, users and account holders must be at least 18 years old to use Identidad SMS’s services or platforms. You must not allow people under 18 years old to access or use Identidad SMS’s services or platforms under your account. Make sure you follow these guidelines. If you don’t, you may be subject to a range of actions, including limitations, immediate suspensions, or cancellations of your account without notice.

If you think that a violation of this Underage User Policy has occurred, please report it to us at smsretail@identidadtelecom.net. Make sure to include any relevant information about why you think there has been a violation and include any relevant information that will facilitate our enforcement of this Policy.

Identidad SMS’s services and platforms are not directed to children under 18 years old. Identidad SMS is not aware of the actual usage of Identidad SMS’s services and platforms apart from account and information voluntarily submitted by you.  Any information that children under 18 years old are using your account and the services is information exclusively under your knowledge and control. Violation of this policy is cause for the immediate suspensions or cancellations of your account by Identidad SMS without further notice.


Changes to this Policy


We may revise this Privacy Policy from time to time. The most current version of the policy will govern our use of your information. If we make a change to this policy that, at our sole discretion, is material, we will notify you via e-mail to the email associated with your account. By continuing to access or use the Services after those changes become effective, you agree to be bound by the revised Privacy Policy.


Regular Update of Policy or with Terms of Service Updates


This Privacy Policy was last updated on November 14, 2016, and shall be revised every twelve (12) months for policy changes and corrections to electronic contracts and posting at identidadtech.com.   All Identidad SMS Services shall be subject to any website posted Terms and Conditions, including this Privacy Policy, where they do not conflict with existing Electronic Contract Terms of a Platform Customer that have not to be Noticed to the Platform Customer by e-mail thirty (30) days prior to their effect.